Information Collection

When you use our application, we may collect the following personal information:

1. Registration information: we may collect your name and email address when you create a user account on our app.
2. Location information: we may collect your home address so that we can send emergency alerts to the community.

Use Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:

1. Administering our website and our services.
2. To enable the use of the services available on our website and mobile application.
3. To send emergency alerts to the community in the event of a dangerous situation.
4. To improve and customize our application for you.
5. To communicate with you about updates and improvements to the app.
6. To deal with queries and complaints made by you or about you in relation to our website.
7. To keep our website secure and prevent fraud.
8. To verify compliance with the terms and conditions governing the use of our website.

Disclosure of personal information

We will not share your personal information with outside third parties or members. We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy. Your personal information will only be disclosed under the following circumstances:

1. If necessary to provide the service of the application, such as sending emergency alerts.
2. To establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction).
3. To the extent we are required to do so by law in connection with any ongoing or prospective legal proceedings.

Except as provided in this policy, we will not provide your personal information to third parties.

Information Retention

This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

1. Personal information that we process for any purpose or purposes will not be retained for longer than is necessary for that purpose or those purposes.
2. Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal information:
   • to the extent that we are required to do so by law,
   • if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
   • to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).

We will retain your personal information for as long as necessary to provide the application services and as required by applicable law.

Information Protection

1. We take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
2. All personal information you provide will be securely stored in our databases by applying passwords and access permissions.
3. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
4. You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).

Your Rights

You may exercise your rights of access, rectification, deletion, opposition and portability of your personal information by sending an email to info@softecsa.com.

Privacy Policy Changes

We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy.